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A white paper on power problems

power outages- just a tip of iceberg


The availability of business systems is significantly impacted by AC mains power quality. The degree to which power quality affects business systems depends on many factors, which include:

1. The quality of the electrical power

2. The downtime caused by factors unrelated to power

3. The ability of the business systems to recover from power problems

These factors vary greatly from site to site and from business to business and therefore it is inappropriate to make general statements regarding the impact of power on business process availability. Nevertheless, it is possible to take into account the specific issues of a site and a business and determine the quantitative effect of power problems on business operation

What constitutes a power problem?

AC power is imperfect. All AC power exhibits defects almost continuously including harmonic distortion, sags, swells, RF noise etc. Common citations regarding power quality and the frequency of power problems can be highly misleading because they often include power defects that do not affect information equipment. For a meaningful discussion of the effect of power problems on information equipment, a power problem must be defined as a condition where the AC power does not meet the necessary and sufficient conditions required to provide equipment operation. The generally accepted definition of necessary and sufficient power quality is the magnitude and duration of power problems which are likely to affect information equipment.

The Electric Power Distribution System

For purposes of understanding the distribution of Electrical Power, the system is typically separated into the following four levels:

Distribution Level Equipment

Bulk Power                             —          Power Plants

Area Power                             —          High Voltage lines

Distribution Network              —          Neighborhood power lines

Utilization Equipment             —          Building wiring

A failure at any of these levels can lead to a failure of equipment operation at the user site.

Bulk Power

Bulk Power is defined as a composite of the Generating Stations and the very high voltage transmission network. Problems with Bulk power affect the largest number of users. These problems are caused by

1. fuel shortages

2. human error

3. plant shutdowns

4. planned conservation

5. earthquakes

The statistics for Bulk Power availability vary widely. For example, on a small island Bulk Power may be a major contributor to down time. In Western Europe, the USA and Japan, the Bulk Power system is highly fault tolerant and a Bulk Power loss may occur only once every ten years or less.

Area Power

Area Power is defined as the transformer stations and substations supplying a given area.

Problems with Area power affect large blocks of people such as entire towns or cities. These problems are caused by:

1. equipment failure/wear out

2. overloads

3. weather

4. earthquakes

The statistics for Area Power availability vary widely. For example, some countries routinely employ interconnected stations with fail over capability while others employ a single path system. Systems with fail  over capability provide a much lower mean time to repair and hence higher availability.

Distribution Network

The Distribution Network is the local network of wiring which feeds buildings. This wiring typically follows streets and operates in the range of 5kV to 30kV and includes the transformers at the users site, which convert the power to the final utilization voltage. For many sites distribution is the primary cause of power problems. The distribution network is highly complex and exposed to many factors which can cause a power problem, including:

1. trees

2. wind

3. lightning

4. vehicular accidents

5. overloads

6. animals

7. construction accidents

9. earthquakes

The statistics for power problems in Distribution Networks are most strongly affected by local weather. In systems where Distribution wiring is underground these affects are reduced dramatically. In some cases, a significant degree of fail over redundancy is designed into the local distribution system, which reduces mean time, to repair and therefore increases availability.

Utilization System

The Utilization System consists of building wiring, circuit breakers, and internal building transformers. Power problems arising in the customer’s Utilization System are mainly independent of the geographic location of the site and are caused by factors that are typically in the control of the customer, including:

1. overloads

2. construction accidents

3. scheduled electrical work

4. electrician errors

5. heavy equipment startup

6. poor wiring connections

The statistics for power problems in Utilization Systems are most strongly affected by the existence of construction or wiring changes in the building, the nature of the business (industrial vs. knowledge workers) and the age of the building and wiring. In situations where the quality of the power supplied by the Utility Company is high,  power downtime may be dominated by Utilization System problems within the customer’s own facility.

Power protection devices

Power protection devices have traditionally fit neatly into one of two categories; those that alter, change, or otherwise control the character of electricity and those that provide an alternate or secondary source of power in the event of the failure of the primary

source. Products in the first group include surge protectors, filters, voltage regulator, power conditioners, and others. The amount of  protection varies from device to device. The operational requirements of LAN systems along with an emphasis on protecting data, software, and processes have created a significant level of interest in the uninterruptible power supply (UPS) products that comprise the second group. While it is possible for a UPS to also function as a power conditioner, such  capabilities cannot automatically be assumed. Indeed, along with the rapid growth in the number of UPS suppliers, the industry has seen the distinction between a UPS and a power conditioner become too poorly defined.

Fictional Concepts

The best place to start is by highlighting several of the most common misconceptions concerning UPS products.

These include:

A UPS provides total power conditioning. · For total power conditioning, an on-line UPS (as opposed to a standby design) must be used.· Standby UPS systems are undesirable because they only become active when power is lost.


Much has been said and written in the battle between different UPS technologies. It’s important to recognize that today, most UPSs are used in applications where the system is powered by a switch mode power supply. These power supplies make computer systems very tolerant of both voltage variations and short duration (5-20 msec) power losses.

The fact is that systems powered by switch mode supplies (and that’s most systems today) are perfectly compatible with standby UPS designs. Equally inaccurate is the assumption that because of its inverter design, an on-line  UPS provides superior power  conditioning to a standby UPS.

It is true that on-line UPS systems provide excellent normal mode protection (between line and neutral). Normal mode protection, however, is only one part of the power-conditioning picture  The switch mode supply is a significant improvement in electronic system design for a number of reasons. Not only does it make system more tolerant to voltage variations, but it is also smaller, lighter, more efficient, and quite a bit cheaper to produce.

All these advantages come with a price tag, however. The predecessor to the switch mode supply was the linear supply. It was characterized by a step-down isolation transformer on the input side. Elimination of the transformer in switch mode designs accounts for most of the physical and economic advantages.

However, it also results in a distinct operation disadvantage. That is the loss of common mode (neutral to ground) noise immunity for the system. Modern microprocessor system use electrical ground as a signal reference when making logic transitions and for the proper exchange of data between systems and peripherals.

For reliable operation, ultra-quiet ground reference is a necessity. Common mode  disturbances disrupt this clean signal reference. Such disturbances can only be eliminated with an isolation transformer. It is important to recognize that a UPS – any UPS – should include an isolation transformer in it output circuit. Without it, the UPS cannot qualify as a power conditioner because it will not be capable of protecting the attached  computer system from common mode noise.

There is a proliferation of UPS systems available in the marketplace that do not contain all the elements necessary to provide complete protection to the sensitive electronic load. This is true for both on-line as well as standby designs. Example abound of both types of UPS designs that fail to incorporate an isolation transformer as the final stage of their construction .


Notebook guard

The notebook protector

Micro System Services offers field-tested patent pending, secure power protection system especially for laptops called Notebook Guard. It is IC based, fully automatic Lightweight device.

How it works.

Notebook Guard is connected at before the laptop adaptor. Incoming current will first pass through Notebook Guard then into the adaptor. Notebook Guard continuously monitors the line voltage. Whenever the voltage is above or below the set voltage limits the Notebook Guard simply cuts the voltage to the laptop thereby saving it from the line disturbance. It reacts within fraction of second to the disturbance. Notebook Guard will withstand the voltage even as high as 440Volts.It however does not stabilize the voltage as in the case of other devices in the same category like Stabilizer, CVTs.

When the voltage returns to normal , the Notebook Guard resumes the supply to the equipment with short power-on delay of 3 seconds(configurable). This feature is called the Smart Start. It prevents the initial harmful transient that may damage the Equipment.


  • IC Technology
  • Under/over voltage protection
  • Protection up to 440 volts
  • Withstand up to 6000V spikes
  • Smart start
  • Over load protection
  • No wave form distortion
  • Line monitoring indication

Under voltage and Over voltage Protection

Unpredictable load changes, over voltage can exceed up to 300V and above. Under voltage result due to excess load in the line, this result in system crash, freezing of keyboard and corruption of data are mostly due to extreme under voltage. Notebook Guard stops supplying power to the laptop, safeguarding from such effects.

Protection up to 440V:

Electrical hazards 440V is an unpredictable occurrence; often the consequence can be a total capital writ off of equipment. Sudden high voltage of 440V can be cause by one of the power lines getting cut, unbalanced load or neutral floating or a tree, pole, pillar falling on main power line. In such cases MCBs, fuses, which monitor only currents, will not be able to contain the voltage shoot-up. Exposed to such a condition any device will be damaged or even fried. Such situation usually occur in outdoors, sites. Notebook Guard can withstand a voltage of up to 440V. The 440V protection feature has been tested by ERTL (Electronics Regional Test Laboratory.)

Smart Start:

In such occurrence Notebook Guard starts supplying power to the laptop with a short delay of 3 seconds where initial surges and transients, which are harmful, get eliminated. NOTEBOOK GUARD carries out this function un-manned.

Spikes and surges suppression:

Spikes and surges are result of sudden changes in electrical load. It occurs then switching on; electrical equipment’s like motors, power tools, and air conditioners, welding machines fluorescent lights. Spikes and surges in power lines cripple or burn computer, data handling equipments, Needles to say corrupting data in it. Surges are fast rising peak with short duration of less than a microsecond. The peak voltage can rise to several thousand volts within a fraction of seconds. Notebook Guard incorporates surge suppression technique to give maximum protection to equipments. The suppression test is certified by ERTL (Electronics Regional Test Laboratory.

Overload protection:

It is more often over current than open circuit that causes fire, if not contained quickly within a safe period can lead to disasters involving life and property. Fuses deployed are neither fast nor accurate enough to take care. They cause tripping which can jeopardise a production stoppage without solving the problem. Notebook Guard provides overload protection intelligently.


Earthing is critical for electronic equipments safety. Most of such products are exposed to burnouts because the circuitry used in them cause’s raw power to flow to the earth line thereby making all equipments live. Highest safety principles need to be adopted in designing and manufacture. Notebook Guard indicates prevalence of such situation to rectify it.

Stabilizer Issue?

SMPS itself are the best stabilizer in the world. In-fact, it has wide operating range than most stabilizer and gives rock steady regulated power supply. Thus stabilizer before SMPS is of no use. This means when the voltage fluctuation is within the range of SMPS, it will protect its load from unregulated voltage supply. As such Stabilizers will not solve above mentioned issues



Notebook Guard Servos

Stabilizer Spike buster
Protection up to 440V


No No No
Under voltage / Over voltage protection Yes No No No
Protection from spikes Yes No No Yes
Protection from over load Yes No No No
Line indication Yes No No Yes
Waveform distortion No No No No
IC technology Yes No No No


Technology                                         :     IC  TECHNOLOGY (Transformer-less)

Input Voltage Protection                   :     upto 440V

Output Operating Range                  :    165V  TO  270V +2%

Input Voltage                                     :     50V  TO  440V AC  50/60 Hz

Under Voltage Cut-Off                      :     170V  +2%( ADJUSTABLE)

Over Voltage Cut-Off                                    :     270V  +2%(ADJUSTABLE)

Change Over Time                           :     LESS  THAN  8msec

Waveform Distortion                         :     NIL

Indications                                          :     LED

Power-ON Delay                               :     3 Seconds

Overload protection                          :     Fuse.

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